Account Support Representative

Job Description:

Philip Morris International is seeking a part-time Account Support Representative to join our team in New York City, New York. This role is entry-level and requires at least 1 year of experience in a similar position. We are looking for individuals who are resilient, hardworking, and possess excellent decision-making and time management skills.

Responsibilities:- Provide support to the account management team in handling customer inquiries, issues, and requests- Assist in managing and maintaining customer accounts, including updating contact information and processing orders- Collaborate with cross-functional teams to ensure smooth operations and timely resolution of customer issues- Monitor account activity and analyze data to identify trends and opportunities for improvement- Assist in preparing reports and presentations for internal and external stakeholders- Participate in training and professional development opportunities to enhance knowledge and skills

Requirements:- 1 year of experience in a customer support or account management role- Strong communication and interpersonal skills- Ability to prioritize tasks and meet deadlines in a fast-paced environment- Proficiency in Microsoft Office Suite and CRM software- Bachelor's degree in Business Administration or related field preferred

Benefits:- Visa sponsorship for eligible candidates- Joining bonus for successful candidates- Medical coverage for employees and their dependents

Working Environment:At Philip Morris International, we strive to create an environment where technology is harnessed to drive innovation and efficiency. Employees are provided with the tools and resources they need to succeed in their roles and are encouraged to collaborate and share ideas.

Equal Opportunity Statement:Philip Morris International is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: June 12, 2024

Join us at Philip Morris International and be part of a dynamic team that is committed to shaping the future of the industry. Apply now to start your journey with us.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.