Job Description:
Unity Technologies is seeking a dynamic and motivated Account Support Associate to join our team in San Francisco, California. As an Associate Level role, the Account Support Associate will have at least 2 years of experience in a similar position and possess qualities such as being driven and independent. The ideal candidate will also have strong planning and people management skills, as well as excellent communication and problem-solving abilities.
Responsibilities:- Provide support to key customer accounts, ensuring their needs are met in a timely and efficient manner- Develop and maintain strong relationships with clients, acting as their main point of contact for all inquiries and issues- Assist with onboarding new clients and provide training on Unity's products and services- Collaborate with the sales team to identify opportunities for growth within existing accounts- Prepare reports and analysis on client accounts, identifying trends and areas for improvement- Work closely with internal teams to ensure client satisfaction and resolve any issues that may arise- Participate in team meetings and contribute to the overall success of the account support department
Requirements:- Bachelor's degree in Business, Marketing, or a related field- Minimum of 2 years of experience in account management or customer support- Strong planning and organizational skills- Excellent verbal and written communication skills- Ability to work independently and take initiative- Proficiency in Microsoft Office and CRM software- Experience in people management or leadership is a plus
Benefits:- Training & professional development opportunities- Joining Bonus- Disability insurance
Working Environment:At Unity Technologies, we prioritize understanding and empathy in all interactions. We believe in fostering a positive and inclusive work environment where employees feel valued and supported.
Equal Opportunity Statement:Unity Technologies is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.
Deadline to apply: ********
If you meet the requirements for this position and are excited to join a fast-paced and innovative company, we encourage you to apply for the Account Support Associate role at Unity Technologies in San Francisco, California. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
