Account Support Assistant - Remote Work

Job Description:

Reliance Steel & Aluminum is seeking a passionate and adaptable Account Support Assistant to join our team in a remote work capacity based in Washington, D.C., US. As an Associate Level position, the Account Support Assistant will be responsible for providing administrative support to the account management team, assisting with client inquiries, and ensuring smooth communication between internal departments and external clients.

Responsibilities:- Assist account managers in maintaining client relationships and addressing client inquiries in a timely manner- Coordinate with internal departments to ensure accurate and timely processing of client orders- Prepare reports and presentations for client meetings- Maintain accurate records of client interactions and transactions- Assist in the development and implementation of strategies to increase client satisfaction and retention- Conduct research on industry trends and competitor activities to support account management team

Requirements:- Bachelor's degree in Business Administration or related field- 4 years of experience in administrative support or customer service role- Strong emotional intelligence and ability to work effectively in a team environment- Excellent communication and organizational skills- Proficiency in Microsoft Office suite- Ability to work independently and prioritize tasks effectively- Passion for delivering exceptional customer service- Adaptability to changing priorities and client needs

Benefits:- Paid sick leave- Visa sponsorship for eligible candidates- Disability insurance

Working Environment:At Reliance Steel & Aluminum, we strive to cultivate leaders who foster inclusivity and mentorship within our organization. We value diversity and believe in creating a supportive and collaborative work environment for all employees.

Deadline to Apply: ********

Equal Opportunity Statement:Reliance Steel & Aluminum is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.