About the Duck:
Chances are high that you have discovered Duck Company apparel in a store or have one of our t-shirts in your closet already!
Our brand has been producing destination-based graphic apparel & accessories that Celebrate Adventure for over 36 years. You'll find our products at more than 1500 destinations including National Parks, zoos, aquariums, national retail chains, and independent retailers throughout North America and the Caribbean. We believe that every person is an adventurer & every adventure deserves to be celebrated. Our products inspire people to smile, connect and share™ these experiences. Come celebrate adventure™ with us! About the Job:
The Duck Company is seeking a seasoned, industry experienced Account Manager who will actively contribute to strategic revenue growth in our national sales channel.
This position will support our National Partnership Manager/s and the company's highest profile accounts, including multidoor specialty retailers, hotel, airport, and national park concessionaires, as well as regional/national retailers. This individual will be responsible for driving existing National account revenue and market share and assisting the team in capitalizing on new account opportunities.
They will do this by actively engaging with customers, developing strong working relationships, offering high levels of customer service, collaborating cross functionally, and ultimately providing the necessary level of support to set the team up for success. Please note: This is an in-person, full-time position in Arvada, CO. Remote work is not offered. To achieve success in this role you will: Engage with customers throughout the sales & pipeline development process. Present the brand through phone calls, digital presentations, and in person meetings. Provide operational support for the National sales team including: Serving as a first point of contact for national account customers. Preparing customized presentation and sales materials. Finalizing, updating, and submitting customer orders in a timely manner. Consulting with customers on opportunities to support their business. Responding to questions on orders, status, product, shipping, costs, etc. Resolving problems that arise with orders, accounts, production, or shipping. Foster and develop meaningful relationships with our customers, sales reps, and cross functional teams. Exercise discovery methods to uncover key account insights and opportunities. Collaborate with Sales Leadership to develop and execute customer specific strategy and initiatives. Travel up to 15% to visit customers and support our tradeshow presence. Who you are: Our Duck values: Growth, Creative Mindset, and Give a Shit. Dare to Win: Focus on 'we' over 'me'. Team-oriented, seeking to be part of a group whose impact is greater than the sum of its parts. Care Passionately About the Greater Good: Engages and listens to others, adjusting communication style to fit the audience and message. Picks up on interpersonal and group dynamics, building rapport relating comfortably with people across teams, functions, cultures, and levels. Driven to Succeed: Demonstrates a thorough understanding of the business model, market dynamics and revenue levers to inform and anticipate future strategies, changes, and trends. Hunger for Excellence: Bias for action, high intrinsic motivation, thrives under pressure, maximizes opportunities, and makes bold decisions at the right times. What you bring: 4+ years of sales experience, with 2+ years supporting national or multi-door retailers. 2+ years in the destination or resort apparel industry strongly preferred. A customer first approach that fosters confidence in the company's ability to deliver. A demonstrated ability to create growth pathways for high profile accounts. Exceptional and transparent communication with both customers and the organization. The ability to collaborate with numerous stakeholders, yielding mutually beneficial results. A comfort with ambiguity and navigating situations where the outcome is uncertain. The capacity to manage competing priorities, while never missing a key opportunity. The willingness and ability to raise issues, seek answers, or ask for help when needed. Proficiency in MS Office and CRM Software Benefits that we offer: Generous PTO plan (Flexible Time Off plan) We encourage employees to take the time they need! Employees are strongly encouraged to take 3-4 weeks of vacation time per year, in addition to holidays, company days off, etc. 10 paid holidays a year Health, Vision, and Dental insurance with large company paid portion. 401K Matching Dog friendly workplace Kitchen stocked with free snacks and drinks. Casual office environment Free Duck merchandise Salary Range:
Earning potential of $75,000 - $95,000, no cap on commission Base Salary of $60,000 – $70,000 dependent upon non-discriminatory factors such as experience Commission Opportunity – 15K to 30K (no caps.) Start with established current accounts. Commission paid on each written sale. other bonus commission potential w/ contests, initiatives, etc. In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Additional Information: The Duck Company has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees are required to be fully vaccinated for COVID-19.
Mental/Physical Requirements: While in the office this position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. While traveling, this position requires the incumbent to be able to lift up to 50 pounds, bending, stooping, and sitting for long periods.
EEO Statement: The Duck Company believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to apply. We don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. The Duck Company is proud to be an equal employment opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
