Account Manager/Inside Sales

Account Manager/Inside Sales Support Phoenix AZ Are you ready to be a part of an established rapidly growing company in the Metals Industry? We are on the lookout for a passionate and driven Account Manager to join our vibrant Sales team. At our company, we foster a comfortable and casual team culture where your enthusiasm and dedication will be highly valued.
What You'll Do: · Account Management: Be the go-to person for managing and servicing our existing accounts, working closely with the VP of Sales.
· Customer Service Excellence: Deliver top-notch customer service that not only meets but exceeds expectations for both our internal team and customers.
· Order Management: Keep our customers in the loop by developing and maintaining Excel spreadsheets to manage their orders and provide timely updates.
· Claims and Returns: Handle customer claims and returns with efficiency and care.
· Quotations: Craft and send compelling quotations to customers (we'll provide the pricing details).
· Customer Inquiries: Be the friendly and knowledgeable voice our customers can rely on for updates about shipment status, documentation, and more.
What We're Looking For: · Associates degree or higher is a plus, but your passion and enthusiasm are what truly count!
· Metals experience and knowledge is highly preferred.
· Proficiency in Windows-based PCs and Microsoft Office Suite (Word, Excel, Access, Outlook).
· Experience with Nav Dynamics is a bonus.
· A multi-tasker who thrives in a fast-paced environment.
Why You'll Love Working With Us: We offer an excellent work environment where your contributions are valued. Enjoy a competitive compensation package and comprehensive benefits while being part of a team that celebrates success together.
Ready to take the next step in your career? Join us and be a part of our exciting journey!