Account Management Director

Type: Permanent + Benefits
Description:
Lead our companys growth and customer experience strategy. Drive a customer-first mindset across the organization and manage the customer lifecycle to ensure satisfaction and demonstrate our value.
Key Responsibilities: Build and lead Account Management teams
Enhance customer relationships, drive revenue, and ensure excellent service Present portfolio and industry best practices
Communicate customer needs internally to align teams
Develop processes for standardized customer experiences
Partner with Sales and Marketing for seamless onboarding Requirements: 10+years in Finance, Sales, Operations, Marketing, or Customer Acquisition/Retention/Satisfaction 5+years of team leadership experience Strong process improvement skills Excellent organizational, analytical, and time management skills Proficient in Microsoft OfficeSuite Ability to work with a diverse workforce and minimal supervision Strong problem-solving and communication skills Proven track record in meeting revenue targets