Location : Tattershall Lakes, Lincolnshire
Location : Hemel Hempstead, Hertfordshire
Role : Marketing
Transport Provided : No
Accommodation : No
Closing Date : 21 May 2024
Accommodation Manager
Location:
The Bay Filey
Role:
Accommodation Manager
Salary:
£28,000-£30,000 DOE (+ Temporary Accommodation up to 3 months)
What we need in a nutshell
We're looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepare and stocks our accommodation to the highest of standards for our guests. You'll be overseeing all our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer.
Who are we?
Part of the Away Resorts family we are shaking up the Great British holiday.
Want to find out more about our holidays? Check out our website.
What you'll be doing
You'll be leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation. This includes:
Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners
Ensuring our guest accommodation is ready for arrivals and to the highest of standards
Working together with other managers in the park and centrally to ensure an exceptional guest experience
Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good
Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer
Managing and controlling budgets and identifying and implementing cost savings
Championing and implementing Health and Safety policies to ensure team and guest safety
One more thing…holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you'll need
We are looking for a high-calibre manager who can demonstrate the following:
A good level of general education
Experience of managing and leading a team
The ability to manage performance issues and conflict situations assertively and with empathy
Exceptional communication skills and able to adapt style to people at all levels
A strategic mindset and a strong focus on customer service delivery
A forward-thinking outlook and open to new ideas
It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience.
We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it
and see if you fit the bill.
What we can offer you
This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:
Temporary Accommodation up to 3 months
Bonus Scheme
Health Cash Plan
Life Insurance
Discounts on Away Resorts Holidays
On Park Discounts
Awards and Recognition
Want to join our team? Here's how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers .
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work!
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