3Rd Line Engineer

We are working with an industry leading MSP who have significant growth plans over the next 2 years to support their gorwing customer base. We are looking for a 3rd Line Engineer to join a technical team supporting customers across Project delivery and BAU support.

With a healthy training budget for each engineer to ensure you are up to date with the latest technologies and certifications this is a great opportunity to get exposure to some of the latest technologies.

What will you be doing as a 3rd Line Engineer?

As a pivotal member of the technical team, your role will involve:

- Providing expert-level support and troubleshooting for complex issues.

- Designing and implementing solutions based on Microsoft Modern Workplace technologies.

- Ensuring the stability and efficiency of networking infrastructures.

- Collaborating with other professionals to deliver exceptional service to a diverse clientele.

- Contributing to projects with your innovative ideas and technical acumen.

What experience fo you need as a 3rd Line Engineer?

- Proven experience in a 3rd Line Engineer role or similar within an IT environment.

- Previous experience in an MSP environment would be advantageous

- Proficient in Microsoft Modern Workplace technologies, including Office 365 and Azure.

- A solid understanding of networking principles, including TCP/IP, DNS, and DHCP.

- Experience with virtualization platforms, such as Hyper-V or VMware.

- Excellent problem-solving abilities and a methodical approach to resolving complex issues.

- Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.

- Relevant certifications (e.g., MCSE, CCNA) are highly regarded but not essential.

What will you get?

- Basic salary of up to £45,000 + bonus

- Hybrid working environment

- Continous training and paid for certifications

- Incredibly generous additional benefits

- Wellbeing and charity support

This position is based in Gloucester so you must be in within a commutable distance.

If you feel you match the above click 'apply now' with an up to date version of your CV

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