Web Chat Specialist - Work From Home

Job Description:Cameron International is seeking a motivated individual to join our team as a Web Chat Specialist working from home. As an Entry Level position, this role is ideal for individuals with 1 year of experience looking to start their career in the tech industry.

Responsibilities:- Engage with customers through web chat to provide support, answer inquiries, and resolve issues in a timely and professional manner- Use strong communication skills to ensure a positive customer experience and build rapport with clients- Utilize problem-solving skills to troubleshoot technical issues and provide solutions- Research and stay up-to-date on industry trends and best practices to continuously improve customer service- Collaborate with team members and management to enhance processes and procedures for web chat support- Adhere to company policies and procedures while maintaining a high level of professionalism

Requirements:- Resourceful and resilient personality traits to handle challenging situations with grace- Strong soft skills in innovation and research to adapt to changing customer needs and preferences- Ability to work independently and manage time effectively in a remote work environment- Excellent written communication skills to convey information clearly and concisely- Proficiency in using web chat platforms and familiarity with customer service software- High school diploma or equivalent required, additional certifications a plus

Benefits:- Profit sharing opportunities for eligible employees- Free food provided during work hours for all employees- Joining bonus for new hires to welcome them to the team

Working Environment:At Cameron International, we value and support our employees in their personal and professional development. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers.

Deadline to Apply: April 20, 2024

Equal Opportunity Statement:Cameron International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Cameron International complies with EEO guidelines.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.