Web Chat Associate - Work From Home

Job Description:

A-Mark Precious Metals is seeking a part-time Web Chat Associate to work from home in Seattle, Washington. This position is ideal for entry-level individuals with at least 1 year of experience and a hardworking, driven attitude. As a Web Chat Associate, you will be responsible for engaging with customers through online chat to provide product information, answer inquiries, and assist with purchases.

Responsibilities:- Engage with customers in a professional and courteous manner through online chat.- Provide accurate and timely information about products and services.- Assist customers with placing orders and processing transactions.- Address customer concerns and provide solutions to ensure a positive experience.- Collaborate with internal teams to resolve issues and improve customer satisfaction.- Use critical thinking skills to quickly assess customer needs and provide appropriate responses.

Requirements:- 1 year of experience in a customer service or sales role.- Strong communication skills and the ability to effectively present information.- Excellent critical thinking skills and the ability to think on your feet.- Ability to work independently in a remote environment.- Must be hardworking and driven to achieve results.

Benefits:- Visa sponsorship for qualified candidates.- Company transportation for local events or meetings.- Dental insurance coverage.

Working Environment:As a Web Chat Associate at A-Mark Precious Metals, you will have the opportunity to work in a dynamic and data-driven environment. We leverage data to inform decisions and drive strategic initiatives to better serve our customers and achieve company goals.

Deadline to Apply:April 23, 2024

Equal Opportunity Statement:A-Mark Precious Metals is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workforce and encourage individuals of all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.