Job Title : Transportation Analyst I
Location : Charlotte, NC
Hours/Schedule : 8-4 or 8:30 am to 4:30 pm
Type: Contract
Responsibilities Analyze data to identify areas for cost and service improvement opportunities. Masterful customer service skills supporting multiple customer accounts. Proactively analyzes and implements best practices and process improvement opportunities. Utilizes transportation software system to identify least cost routing and shipment consolidation to minimize cost. Coordinates daily activity to track and monitor delivery status and movement of goods to customers, both external and internal. Communicates with sites to optimize customer service and freight spend. Works with shipping department to establish, maintain and facilitate dock adjustments. Routes special customer orders as needed. (White glove and hot loads) Acts as a first point of contact for brokers and carriers. Works with DRP planners, sites and carriers to ensure internal transfers are shipping timely. As necessary assist carrier with pickup and delivery appointment. Identify root cause and resolve issues preventing carrier from completing task on their own. Coordinates any inbound loads with planners and manufacturing. Daily reporting to the Senior planner of issues of sites and carriers. Attends meetings as needed with sites, carriers and cross functionally. Requirements A strong core competency in integrated planning approaches, critical thinking, task management, effective communication/storytelling (written and verbal), and interpersonal skills. Excellent customer service skills. Strong decision-making ability supporting data. Ability to work effectively with multiple departments. Strong analytical skills and able to adapt quickly to change. Strong multi-tasker, comfortable moving quickly from task to task. Ability to exercise discretion while managing confidential information. Strong problem-solving skills using intuition and experience to complement data.? Proficient MS Office, Word processing software, Spreadsheet software, and Internet software. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
