JOB SUMMARY Working under and with the Human Resource Director, you will be tasked with HR, onboarding, and training related duties. All to ensure an effective operation of the human resources department.
ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Application – New Hire Process Greet all applicants. Log all applications and associated information in Master file log. Schedule new hires for new hire paperwork and new hire orientation. Check references and drug screen results on a daily or as needed basis. Create new hire packets. Process paperwork associated with employee hiring and payroll. Set up new employee files, check for legal documentation. Create timecard request sheet and make nametag. Maintain a new hire (training matrix) log. Sets new team members up with Hilton University learning.
Lead/Direct Training sessions Benefits Administration Process enrollments/initiate paperwork for Medical, Dental, Eye & Life Insurance. Assist employees with questions or problems with insurance.
Assist with Open Enrollment. Personnel File Maintenance Maintain filing system of personnel files, workers compensation files, benefits files, and other human resources filing systems. Ensure I-9 compliance. Maintain the job line, weekly listings of job openings and other recruitment tasks. Create Birthday/Anniversary Lists and post monthly. Correspondence, mail, and phones as needed. Maintain employee bulletin boards and assist with employee morale enhancing projects. Prepare communication/memos to managers and associates as needed. Other projects as directed by the Human Resources Director. Prepare orders for office supplies. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to management. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by management. KNOWLEDGE, SKILLS & ABILITIES Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred. Minimum of one-year hotel or human resources experience. Ability to access and accurately input information into a computer. Ability to follow written/and verbal instructions. Ability to set-up and maintain filing systems. Ability to learn and understand benefit systems and plans. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system.
