Specialist Planning

CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
Service · Professionalism · Integrity · Respect · Individual accountability · Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT . Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on TUESDAY, MAY 28, 2024 .


Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

PAY AND BENEFITS Annual Pay Range: $54,294.35 - $68,283.47 Hourly Pay Range: $26.103054 - $32.828592 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME.
AFSCME: Department of Transportation (DTD) Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS Do you have exceptional skills in building partnerships through a commitment to providing excellent customer service? Do you thrive working in a team environment and are you invested in team success? Do you have exceptional organizational skills? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? Are you ready to join the Planning and Zoning team that operates in a fast-paced, continuously evolving environment? If you answered "yes" to the questions above, please read on! We are searching for a motivated and customer service-oriented individual with strong communication and interpersonal skills to join our team as a Permits Specialist with the Planning and Zoning program of the Department of Transportation & Development. If selected for this position, your main focus will be to provide assistance in the intake, processing and issuance of land use permits. You will have the opportunity to work with the ACCELA permitting system and the Development Direct/Project Dox permit review software to accomplish the critical duties of this position.
We are committed to being an exemplary team with best practices in permits administration, working together towards the common goal of achieving the overall success of our organization. It is critical that every member of our team recognizes the vital role we play in our community and understands the value the community places on responsible development and the livability of our County. To that end, we are searching for individuals who are motivated to be positive and collaborative contributors.
Required Minimum Qualifications/ Transferrable Skills:* A minimum of one (1) year of experience providing excellent customer service over the phone and in person, including experience working with people who are experiencing extreme emotions or stress A minimum of one (1) year of experience entering and retrieving data into/from a database A minimum of one (1) year of experience writing clear and concise correspondence A minimum of one (1) year of experience working with Microsoft Word Experience working with file management or recordkeeping systems Preferred Special Qualifications/ Transferrable Skills:* Experience as a Permits Specialist or similar position processing permit, license or similar applications Experience using an electronic permit tracking system, such as Accela, Project Dox, or other similar systems Experience receiving and processing payments and balancing financial transactions Experience in the land use, development and/or construction industry For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust "SPIRIT" . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various situations, including ability to maintain composure while working with people who are experiencing extreme emotions. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS Duties may include but are not limited to the following:
Coordinate hearings before two Land Use Hearings Officers, including scheduling, monitoring legal timelines, organizing the public record, managing the public notice process, and providing administrative support to Planners and the Hearings Officers. Provide internal and external customer service via phone, email and in person regarding land use application processing with a focus on fees, payment processes, notice requirements, records organization, legal time lines, application status, and data maintenance. Calculate and collect application and research fees, ensure correct fee tracking in Accela permits database, process refunds and balance cash drawer receipts. Intake new land use applications, pre-application conference requests and research requests. This includes entering in Accela permits database, organizing an electronic file, and assigning the file to a Planner. Looking ahead to imminent deployment of a new digital permitting platform, these duties will transition to a greater focus on assisting customers with navigating the new system and acting as coordinators in the permit pre-screen phase. Oversee and implement the public notice process for land use applications and decisions. This includes using the PlanMap GIS-based system to generate mailing labels based on legally required, and varied, notification distances; conducting quality-control reviews of Planner-generated data for public notice/decision documents; ensuring that Hearings Officer decisions are mailed to required parties; generating notices; and preparing notices and decisions for mailing. Document management and retention, including organizing older paper files for permanent retention on microfilm, organizing newer digital files for expected move to SharePoint database, scanning and indexing by location and type historical paper research files, uploading documents to Accela for public access. Represent Planning & Zoning in coordination efforts with other DTD division staff, Technology Services staff and outside vendors on maintenance, design and deployment of permits-related software (Accela, OAS, ProjectDox) Assist with addressing and road naming, including assigning new addresses, reviewing proposed new road names for compliance with the County Code, providing external customer service for address/road name questions and concerns, providing internal customer service to county programs and other government agencies that rely on address data (GIS, Assessment and Taxation, Building Codes, C-COM, fire districts, cities, post offices). WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
Please Note: This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
Explore Clackamas County
Working for Clackamas County
Recreation, Arts & Heritage

ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service.


DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration, economic development, libraries, County parks, and dog services.
Learn more about the divisions in DTD

APPLICATION PROCESS Clackamas County only accepts online applications.
Help With Your Application: Application Process
Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference
Learn more about the County's Veterans' Preference
VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNIT Y Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter