Salesforce Marketing Cloud Campaign Specialist

Position Title: Salesforce Marketing Cloud Marketing Campaign Specialist (Part-time)
Job Description:
We're looking for a talented individual to join our team as a Salesforce Marketing Cloud Marketing Campaign Specialist on a part-time basis, approximately 5-15 hours per week for a duration of 6 months. This role offers the flexibility of remote work and operates on an "on-call" basis, requiring availability as needed by the team.
Key Responsibilities:
Provide expert support and training to our team on Salesforce Marketing Cloud features and functions.
Train team members on utilizing Journey Builder for effective communication strategies, particularly for events.
Assist in data extension management, including adding/removing specific individuals and updating permissions.
Offer solutions to complex problems leveraging Marketing Cloud features and facilitate training sessions.
Support in configuring Marketing Cloud features and providing necessary training.
Create and present training resources for basic Marketing Cloud functions and additional tasks as required.
Offer consultation on Marketing Cloud best practices and share tips for success.
Conduct root cause analysis of Marketing Cloud features, collaborating with technical teams to address issues.
Perform regular audits to ensure seamless data flow between Service Cloud and Marketing Cloud.
Required Skills:
Proficiency in Salesforce Marketing Cloud features and support.
Knowledge of coding languages such as AMPscript, SQL, HTML, and CSS.
Experience in facilitating training sessions and creating training materials.
Ability to document processes and explain complex information clearly.
Familiarity with bounce management process in Marketing Cloud and integration with Salesforce CRM.
Strong problem-solving skills and ability to work directly with stakeholders.
Excellent written and verbal communication skills, with the capacity to convey technical concepts to non-technical audiences.
Preferred Skills:
Experience with other Salesforce products, such as Tableau.
This position offers potential for growth and is an excellent opportunity for individuals with a passion for Salesforce Marketing Cloud to contribute to our team's success. If you're enthusiastic about making an impact in a dynamic environment, we encourage you to apply.
Interview Process:
Candidates will undergo a virtual interview via MS Teams video. Please ensure you have access to a laptop and are prepared to share your screen if required. A screenshot photo will be requested for identification purposes during the interview.
Duration: April 29, 2024, for a duration of 6 months from the projected start date.
Employment Type: Part-Time
Salary: $ 64.00 78.00 Per Hour