Remote Customer Support Representative

Job Description:

We are looking for a talented and enthusiastic Remote Customer Support Representative to join our team at HCA Holdings in Dallas, Texas. As a part-time entry-level position, you will be responsible for providing excellent customer service to our clients. This role requires strong communication skills, problem-solving abilities, and a passion for helping others.

Responsibilities:- Handle incoming customer inquiries via phone, email, and live chat- Address customer concerns and provide solutions in a timely and professional manner- Document all customer interactions and follow up as needed- Collaborate with other team members to resolve complex issues- Keep accurate records of customer interactions and transactions- Provide feedback on the efficiency of the customer service process- Assist with other tasks as needed to support the customer support team

Requirements:- Bachelor's degree or equivalent experience- At least 1 year of customer service experience- Resourceful and able to think on your feet- Passionate about helping others and providing excellent customer service- Creative problem solver with strong analytical skills- Excellent communication skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite and customer service software

Benefits:- Travel & spending expenses- Visa sponsorship- Joining Bonus

Working Environment:At HCA Holdings, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe that a diverse team leads to greater innovation and success. We welcome individuals from all backgrounds to apply and join our team.

Equal Opportunity Statement:HCA Holdings is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.