Remote Customer Service Assistant

As a Remote Customer Service Assistant at Owens & Minor in Seattle, Washington, you will play a crucial role in providing exceptional customer service and support to our clients. This part-time position at the Associate Level requires at least 2 years of experience in a customer service role.

Responsibilities:1. Responding to customer inquiries and resolving issues in a timely manner.2. Providing product information and assistance with orders.3. Processing customer returns and exchanges.4. Collaborating with other team members to ensure a seamless customer experience.5. Maintaining accurate customer records and documentation.6. Adhering to company policies and procedures.7. Providing feedback to improve customer service processes.

Requirements:1. Excellent communication skills, both written and verbal.2. Strong problem-solving abilities and attention to detail.3. Resilient and able to work independently.4. Ability to cooperate with team members and effectively manage interactions with customers.5. Proficiency in using customer service software and tools.6. Flexibility to work remotely and adapt to changing priorities.7. Experience in a fast-paced customer service environment.

Benefit:In addition to competitive pay, Owens & Minor offers training and professional development opportunities to help you grow in your career. We also provide parental leave benefits and travel opportunities for eligible employees.

Working Environment:At Owens & Minor, we are committed to paving the way for diversity and inclusivity in the workplace. We strive to create a culture of belonging where every employee can thrive and succeed.

Deadline to Apply:The deadline to apply for the Remote Customer Service Assistant position is May 18, 2024.

Equal Opportunity Statement:Owens & Minor is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.