Remote Client Service Specialist

Job Description:

Cigna is seeking a Remote Client Service Specialist to join our team in San Diego, California. This part-time position is perfect for an individual who is resourceful, adaptable, and thrives in a fast-paced environment. The ideal candidate will have at least 3 years of experience in a similar role at an associate level.

Responsibilities:- Provide excellent customer service to clients over the phone, email, and chat- Assist clients with inquiries, issues, and escalations in a timely and professional manner- Manage and update client accounts accurately and efficiently- Collaborate with team members to ensure client satisfaction and retention- Utilize various software systems and tools to streamline processes and enhance client experience- Stay informed about industry trends, products, and services to better serve clients

Requirements:- 3+ years of experience in a client service role- Strong attention to detail and ability to multitask in a fast-paced environment- Excellent communication and interpersonal skills- Ability to work well in a team and independently- Proficiency in Microsoft Office and other relevant software- High school diploma or equivalent required

Benefits:- Employee discounts on company products and services- Paid sick leave- Company-provided equipment for remote work

Working Environment:The ideal candidate will thrive in an energetic and rapidly evolving work setting. This role requires flexibility, adaptability, and a proactive approach to problem-solving.

Equal Opportunity Statement:Cigna is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Deadline to apply: ********

If you meet the requirements and are excited about the opportunity to join our team as a Remote Client Service Specialist at Cigna in San Diego, California, we encourage you to apply before the deadline. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.