Remote Call Center Officer

Job Description:

As a Remote Call Center Officer at Stripe, you will be responsible for handling a high volume of inbound calls and providing exceptional customer service to our clients. This position is part-time and offers flexibility in hours. The ideal candidate will have at least 3 years of experience in a similar role and possess the ability to work independently and energetically.

Responsibilities:- Answer incoming calls and respond to customer inquiries in a professional manner- Provide accurate information about products and services- Resolve customer issues and complaints in a timely and efficient manner- Maintain a high level of customer satisfaction- Follow company procedures and guidelines when handling customer calls- Collaborate with other team members to ensure a cohesive and efficient work environment

Requirements:- 3+ years of experience in a call center or customer service role- Independent and energetic personality traits- Strong attention to detail and decision-making skills- Excellent communication and interpersonal skills- Ability to prioritize and multitask in a fast-paced environment- Proficient in Microsoft Office and customer service software

Benefits:- Paid Time Off (PTO)- Paid sick leave- Visa sponsorship for eligible candidates

Working Environment:At Stripe, we strive to create an environment that sparks creativity and motivation. Our team is dedicated to inspiring greatness in each other and fostering a culture of collaboration and growth.

Deadline to Apply: April 22, 2024

Equal Opportunity Statement:Stripe is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.