Company Description
Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.
Job Description
General Summary
Under moderate supervision by the Clerical and/or Shift Supervisor, the Radiology Registrar will perform a variety of clerical duties
to include: greeting and directing patients/visitors; screening and directing all incoming telephone calls; utilization of the hospital
information system to schedule appointments for various radiology procedures; and register Radiology Department outpatients.
Ensures necessary information including demographic, insurance, etc. are gathered and communicated to the necessary
staff/department. Will perform various tasks concerning patient records maintained in the Radiology file room, to include filing and
retrieval of films; answering phones; reading and faxing of reports. The Radiology Registrar will assist physicians, Radiology/hospital
staff and outpatients in a professional and courteous manner.
Mission
All employees are responsible for extending the mission and values of the Baltimore Washington Medical Center by dedicating
oneself to providing a broad continuum of quality health care services to improve the health status of the community we serve and its
individual residents.
Reporting Relationships
Reports directly to the Clerical Supervisor and/or Shift Supervisor, and Manager of Radiology. With moderate supervision, the
Receptionist plans own time to a degree to meet predetermined schedules. Functions under the direction of the Radiology Director and
the Medical Director of the Department of Radiology.
Qualifications
High School diploma or equivalent required. Accurate typing ability of 35 wpm. Previous clerical experience and computer skills
preferred. Medical terminology preferred and the ability to read and perform basic mathematic computations. Excellent
communication skills are essential. Must possess excellent phone manners and ability to deal with physicians, patients, and co-workers
in a professional and courteous manner. This position has been classified as low or no exposure risk and does not require the
completion of an annual testing but may require "just in time" testing if the need arises.
Working Conditions
Work is high demand. May be exposed to frequent interruptions, multiple demands, and verbal abuse by patients. Work is generally
performed in a well-lit office setting, except when copying films in darkroom. Worker must adjust to performing routine, repetitive
tasks. Employee may be exposed to dust and electromagnetic radiation as in video display terminals. Expected to work on various
shifts including weekends and holidays, as necessary to promote the efficient functioning of the Radiology Department. Occupational
exposure: Potential for minimal exposure to communicable diseases and hazardous materials, requiring the observance of Standard
(Universal) Precautions and safe handling practices.
Physical Requirements
While performing duties as Registrar, work is sedentary; most of time is spent at a desk (5-8 hrs/shift). Occasional bending, reaching,
lifting and carrying supplies weighing up to 15 lbs. Working in the file room requires standing, walking, reaching, stretching, stooping
and bending throughout most of work day (5-7 hrs). Some climbing on ladder or step stool required. Lift and carry moderately heavy
(5-15 lbs.) x-ray film jackets (5-7 hrs/shift). Both areas require near visual acuity to view video display monitors while registering
patients, looking up and reading patients reports (3-8 hrs/shift). Good verbal communication
skills. Acute hearing required to assimilate oral communication from patients, physicians, family members, or other staff members, via
telephone or in person (approximately 90% of the time). Manual dexterity for operating keyboard (entering data) and office
equipment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
