Office Administrator/Patient Care Coordinator High Country Hearing Centers

Job Description: Office Administrator/Patient Care Coordinator

Hours: Monday to Thursday from 8 am to 4 pm .
Pay: Will depend on experience $14.00-$16.00+
Advancement: Will train the right candidate for a position as a Hearing Instrument Specialist with the potential for an annual salary position of $45,000+.

Competencies:

Commitment to excellence in patient care.

Exceptional interpersonal, verbal, and written communication skills.

Ability to work independently with minimal supervision.

Sound decision making and judgment.

Must be well organized, detail orientated and able to multitask effectively.

Value integrity, honesty, and respect for both our patients and our internal staff.

Goal orientated and Passionate about helping others.

Minimum Qualifications:

Previous experience preferred with dispensing of hearing instruments or relevant work experience preferred, but not necessary when applying. Sales experience or knowledge of Marketing.

2 years healthcare office management or 2 years office management experience.

Must have good dexterity in both hands.

Must be computer literate.

Must comply with all standard operation procedures and performance standards.

Must have a flexible work schedule.

Candidate must be able to stand and/or sit for long periods of time throughout the day when required.

Responsibilities:

Be available to work the scheduled days agreed upon by the Practice and to give at least 2 weeks' notice of any and all absences to management.

Maintaining patient privacy in compliance with HIPAA federal guidelines and clinic policies.

Meet with patients and establish common ground through case history, conduct thorough interviews with clients, and make recommendations for appointments for scheduling.

Maintain schedule for hearing evaluations, fittings, follow-ups, solution, and update appointments for new patients and existing patients as per Provider's specification for hearing treatment.
PCC will work with the Provider to arrange for appointments to be made, confirm, and rescheduled as needed.
PTO and Health Fund Account
Bonus for Monthly and Quarterly Goals +$2,800

Contact Email: ********

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