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OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA Senior Manager, Learning & Development, Operations Functional Skills
The Senior Manager, Operations Functional Skills Development will be responsible for the development of functional skills and knowledge related to Operations CoEs across the enterprise. As a key member of the Talent CoE, this leader will be a credible influencer who can leverage data, technology and cutting-edge best practices to provide solutions for the business solutions for colleague skill development.
This position reports to the Director, Functional Learning. It is an individual contributor role and does not have any direct reports. The location of the position is flexible and can be located in any country in the global organization.
Responsibilities:
Design and implement a portfolio of programs that create a clear growth pathway to enhance the capabilities and skills of colleagues in Operations roles. This includes identifying stakeholders and subject matter experts, conducting needs assessments, creating learning objectives, establishing budgets, identifying third-party partners, leveraging existing content, and recommending KPIs for measurement.
Develop and shape a learning culture in the organization through innovative learning that scales the global enterprise.
Measure and assess the impact of development solutions, continuously refining and adapting them to meet evolving needs of the organization.
Role model and demonstrate unwavering commitment to The Otis Absolutes of safety, ethics and quality in all daily work, decisions you make and living a culture of belonging.
Requirements:
Bachelor's degree in business, human resources, or a related field
Minimum of 5-7 years of relevant experience
Preferred Qualifications:
Strong understanding of adult learning theory, instructional design, content program management, facilitation skills and experience driving talent/learning solutions and building relationships that gain buy-in and commitment for the partnership.
Skilled in completion of learning needs assessment and in the translation of forecasted business capability needs to a strategic learning plan.
Ability to execute on the learning plan, deliver learning interventions & enhance end to end learning impact to maximize ROI.
Passionate about establishing a culture of belonging; a visible champion of this work.
Program Management experience with demonstrated ability to design and deliver programs for a wide audience, ideally demonstrating experience in skill-based development and organizational capability building.
Demonstrated success in metrics-driven environment; experience with data analytics preferred.
Ability to establish credibility and build collaborative partnerships with all levels of management and individuals across a broad range of business groups.
Demonstrated success as change agent and advocate for change.
Apply today to join us and build what's next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here
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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
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