Las Vegas - Customer Service Representative Roles

Job summary
At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service.Benefits: Pay: $15-18/hr, 100% Paid Professional Training, Medical, Dental, Vision and Wellness Benefits, Employee Assistance Program (EAP), 401K retirement plan with company match, Holiday Pay, Paid Time Off, Employee discounts, Referral bonuses, Internal Mobility (84% of our managers are promoted within)
Job seniority: associate level
Responsibilities
• Handle inbound service calls• Drive customer satisfaction through voice, chat, and/or email communications• Navigate through multiple systems and tools• Ongoing training and skill development
Requirements
• Strong communication skills, including the ability to navigate between screens while assisting customers• Problem-solver with a can-do attitude• Eager to advance your career with a reliable company• Enjoy working independently and with a team• Must be 18+ years of age• High school diploma (or GED equivalent)• Must pass a background check and drug-screen• Must live with 50 miles of our Las Vegas Site. 420 Pilot rd, Las Vegas NV, 89119
Key Skills Needed
• Strong communication skills• Problem-solving• Ability to navigate systems• Ability to work independently and with a team
Benefits
• Pay: $15-18/hr• 100% Paid Professional Training• Medical, Dental, Vision and Wellness Benefits• Employee Assistance Program (EAP)• 401K retirement plan with company match• Holiday Pay• Paid Time Off• Employee discounts• Referral bonuses• Internal Mobility (84% of our managers are promoted within)