Intake - Call Center Supervisor

Are you ready to take charge and make a big impact in the legal world? As a full-time Intake - Call Center Supervisor at Saddle Rock Legal Group, you'll have the chance to lead a team of enthusiastic and passionate intake specialists.
WHAT'S IN IT FOR YOU? Plan to work Monday - Friday sometime between the hours of 8 am and 6 pm. And let's not forget about the pay – we offer a competitive wage of $19-$24 per hour , depending on your experience!
All that you need is:
2+ years of call center experience as a team lead or supervisor HOW DO WE CARE FOR OUR TEAM? With a down-to-earth culture emphasizing integrity, innovation, and ethics, we provide training and support for employee success. Enjoy a fun and welcoming atmosphere, with incentives, prizes, and opportunities to connect with colleagues. We are a company that values and invests in your future!
OUR OUTSTANDING BENEFITS Health, dental, and vision insurance A 401(k) with company match Paid time off (PTO) A health savings account (HSA) Paid holidays Gym membership reimbursed by insurance Periodic snacks and team lunches WHAT CAN YOU EXPECT AS OUR INTAKE - CALL CENTER SUPERVISOR? As a key player on our team, you wear many amazing hats. You manage agents' KPIs and are actively involved in coaching sessions and providing valuable insights during QA evaluations. You're at the forefront of tracking productivity and ensuring that not only are we getting the work done efficiently, but that we're also delivering exceptional service by signing quality cases. You are the driving force behind our commitment to excellence – we couldn't do it without you!
A LITTLE BIT MORE ABOUT US We are a cutting-edge law firm, that utilizes a business-like entrepreneurial approach to connect claimants with top litigators nationwide. Led by renowned founding partner Thomas L. Young, we have recovered hundreds of millions for disaster victims. Through high-quality digital media and TV advertising, we educate consumers on their rights regarding losses caused by negligence or disaster. Our mission is to ensure everyone is seen and heard.
TAKE THE NEXT STEP! If you think this job aligns with your requirements, then applying is simple. You can complete the initial application process in about three minutes. We look forward to hearing from you!
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