About ErgeonWe are disrupting the trillion-dollar construction industry with technology, making it possible for almost any profession to operate remotely. Our company is the only startup combining the strengths of technology and remote work to solve the challenges of residential construction. Unlike most other products and services, hiring a contractor for a home improvement project is very far from a 1-click experience today. Ergeon aims to empower skilled local contractors with human and technology-powered services to make home improvement easy. We take a full-stack approach to create a seamless experience for homeowners, and leverage technology to scale the front & back offices of contractors.With the belief that everyone has a right to professional growth and respect regardless of their location, we proudly have staff (aka Ergeoneers) in over 40 of countries, with a great score and recommendation rating on Glassdoor. Come join us to make construction friendly and accessible!Ergeon: [er - g- eon]Erg = unit of work or energyEon = billion yearsErgeon is founded by CS Ph.D. serial entrepreneurs Jiayue (Jenny) He and Odysseas Tstatalos. They picked this name to symbolize their joint passion for using tech to revolutionize work. Overview of the RoleWe are seeking an experienced End User Product Manager to join our product team. As a Product Manager, you will be responsible for designing and delivering the end user features of our product, ensuring that they meet the needs of our customers and align with the company's overall strategy. You will work closely with cross-functional teams, including engineering, design, marketing, sales, and operations, to define product requirements and rollout features that maximize business value.ResponsibilitiesAs a product manager, you will be expected to bring apassion and understanding of the American home improvement customer, and you will represent the customer - the end userYou will be the champion and voice of customers in every conversationYou will build direct relationships with customers as well as immerse yourself in customer feedbackIn this position, you will work closely with other product managers, designers, and engineers toOwn the product vision for end-user-focused featuresManage the roadmap for these featuresBe lean by creating minimal viable productsMake tactical prioritization decisions while helping the team think long-termBuild trust and decrease entropy with stakeholders and other functions by maintaining an understandable, accurate roadmapOwn the metrics / KPIs used to define success for your area, including utilizing data-based decision-making whenever possible, but also know when data cannot drive the feature decisionsAnalyze product and feature usageUse Google Analytics to understand user flow and drop-offs throughout the customer's life cycleUse our data dashboards to understand the impact of features in metrics and KPIsUse the above to prioritize and inform how to improve the productDesired Skills and ExperienceMust have: 3-5 years of product management experience that includes:Experience delivering product roadmap/status updates to executive leadershipExperience collaborating across organizational boundaries to deliver projects that involve complex technical problemsExperience working directly with frontend and backend engineers in a remote company contextYour product experience should include:Direct exposure to products and features used by thousands of end-usersFamiliarity with user-authenticated, complex web-based products that involve dozens of workflows and pagesB2C products for customers in the US or CanadaDeep empathy for US homeowners Ability to communicate value prop to the customer through design aesthetic and user flowExperience in the PropTech or ConstructionTech industry.Technical Requirements Good Laptop setup with Chrome browserMinimum of 16GB RAMMinimum processor:Core i7+ for PCAMD Ryzen 7M1+ for MacMinimum of 4GB GPU memoryStable high-speed internet connectionAt least 10mbps upload and 20 Mbps downloadHeadsetWith a noise-canceling microphonePower backup250-300W UPSData availabilityAbility to access up to 1.5GB of data per day during storm outagesCompensationAnnual salary between $69K - $111K USD, depending on experience and location.Your final compensation will depend on your placement on our Career Ladder and will be calculated hourly.You'll be paid weekly through Upwork (www.upwork.com ), the platform we choose to hire and pay our Ergeoneers worldwide.Other payment methods are possible where Upwork is not available.Additional Important InformationLanguageEnglish: Yes - C1LocationThis is a 100% remote position, for people located in CanadaandUSA (Except from San Francisco Bay Area).AvailabilityThis position is full-time, with expectations of at least40hours per week.Availability Monday through Friday between8:00am - 5:00pm US Central.Ergeon's benefits and perks for full staff membersCompetitive compensation: We invest in people! We are constantly doing worldwide market research to offer globally competitive salaries. And we are well-funded by VCs.All-Remote since the beginning: We have a diverse team spread across 40+ countries. We stay connected through the best remote work practices such as flexible work hours, team events, remote happy hours, and by sharing our love of food!Tech, Wellness & Learning fund:You can have a $400USD bonus per year for software and hardware tools, workplace improvements, fitness-related spending (includes things like yoga classes, Fitbit tracker, new running shoes, gym membership. . .), and books, courses, training, or even attending conferences.Stock options: All staff is eligible after 6 months of full-timework.Birthday Paid day off: You can take the exact day, or the Friday before if it is on a weekend!Flexible Paid time off: You can take 12 days after working 6 months, PLUS 2 extra days per year for a maximum of 20 days.Free Headset Benefit: You can get a noise-canceling headset from your first day workingfull-time.Equipment: Laptop replacement after 1 year of full-timework. And every 3 years after that.Co-Working Fund:Meet in groups of 3+ Ergeon friends and get reimbursed up to USD $20 for coffee, co-working, etc (once per quarter).Language Classes:here at Ergeon you will have the opportunity to learn or improve a language!Remote Health:Health insurance is essential for ensuring that our staff has peace of mind and access to help where and when they need it. Subsidized Health Insurance is available to all of our staff, no matter where they're located.We believe everyone has a right to professional growth and respect, no matter their location.Ergeon's workforce is given meaningful opportunities and is supported by a kind and diverse community.Our global staff (Ergeoneers) have access to career growth, amazing work culture, and great benefits.Come join us to transform the construction industry!
