Customer Support Assistant - Remote Work

Job Description:

We are looking for a dedicated Customer Support Assistant to join our team at Lear. This is a remote work position based in Seattle, Washington. As a Customer Support Assistant, you will be responsible for providing exceptional customer service to our clients. This is a part-time entry-level position with no prior experience required.

Responsibilities:- Responding to customer inquiries via phone, email, and chat in a timely and professional manner- Resolving customer complaints and issues effectively- Processing customer orders and updating order statuses- Maintaining accurate customer records and information- Collaborating with other team members to ensure a seamless customer experience- Providing product or service information to customers- Following up with customers to ensure their satisfaction- Adhering to company policies and procedures at all times

Requirements:- Hardworking and resourceful individual willing to learn and grow in a fast-paced environment- Strong decision-making skills and attention to detail- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in using customer service software and tools- High school diploma or equivalent required

Benefits:- Joining Bonus- Free accommodation- Visa sponsorship

Working Environment:At Lear, we believe in cultivating a sense of ownership and responsibility at every level. We encourage our team members to take initiative, make decisions, and contribute to the success of the company.

Deadline to Apply:April 24, 2024

Equal Opportunity Statement:Lear is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Lear complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.