Customer Service Assistant - Remote Work

Job Description:Wyndham Worldwide, a leading hospitality company, is seeking a Customer Service Assistant to join our team remotely in Phoenix, Arizona. This part-time position at the Associate level requires a minimum of 3 years of experience in customer service. As a Customer Service Assistant, you will be responsible for providing top-notch customer support to our clients and ensuring their satisfaction with our services.

Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Provide accurate information about our products and services- Resolve customer complaints and issues effectively and efficiently- Assist in generating sales leads through excellent customer service- Collaborate with other team members to improve customer satisfaction and retention- Maintain customer records and update information as needed

Requirements:- Proven experience in customer service- Strong communication and interpersonal skills- Ability to work independently and manage time effectively- Strong analytical skills to assess customer needs and provide appropriate solutions- Excellent negotiation skills to handle difficult customer situations- Reliable and dependable with a high level of integrity

Personality traits: reliable, independentSoft skills: analysis, negotiation

Benefits:- Retirement plan- Training and professional development opportunities- Relocation allowance for eligible candidates

Working Environment:At Wyndham Worldwide, we value data-driven decision-making and strategic initiatives. You will have the opportunity to leverage data and analytics to inform your customer service strategies and drive business success.

Deadline to apply: May 1, 2024

Equal Opportunity Statement:Wyndham Worldwide is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.