Customer Care Representative - Remote Work

Job Description:

Sempra Energy is seeking a part-time Customer Care Representative to join our team in Jacksonville, Florida. This position will be remote work, allowing for flexibility and convenience in your work environment. As an entry-level role, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer service.

Responsibilities:- Handle inbound and outbound customer service calls in a timely and professional manner- Assist customers with inquiries, concerns, and problem resolution- Provide accurate information about products and services- Document customer interactions in the company database- Collaborate with team members to ensure customer satisfaction- Meet performance goals related to customer service metrics

Requirements:- Adaptable and motivated individual who thrives in a remote work environment- Strong decision-making skills and ability to think on your feet- Demonstrated ability to work well with others and exhibit cooperation- Excellent verbal and written communication skills- High school diploma or equivalent- Basic computer skills and familiarity with customer service software

Benefits:- Paid sick leave- Gym membership- Joining bonus

Work Environment:At Sempra Energy, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion in our workforce, and we are committed to providing a supportive and inclusive environment for all employees.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement:Sempra Energy is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors. Join us in shaping the future of energy!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.