Computer Operator I

Job summary
24x365 operational support of product development and systems integration teamsSupport lottery operations and customersMonitor and escalate infrastructure issues
Job seniority: associate level
Responsibilities
• Operational support for product development and systems integration teams• Support lottery operations and customers• Monitor and escalate infrastructure issues• Assist in daily operation of computer systems• Complete tasks on daily checklist under supervision• Generate required reports• Assist in verifying validity and clarity of computer reports• Assist in recovery activities to restore normal operations• Follow correct escalation procedures within Computer Operations and other Departments• Building collaborative relationships
Requirements
• Two-year technical college degree or comparable experience• 2 years' experience in related field• Building collaborative relationships• Decision making• Drive results• Foster innovation• Personal energy• Self-leadership
Key Skills Needed
• Building collaborative relationships• Decision making• Drive results• Foster innovation• Personal energy• Self-leadership