We are looking for a remarkable Collections Representative to join our productive team at Unitedhealth Group in Phoenix, AZ.
Growing your career as a Full Time Collections Representative is an awesome opportunity to develop useful skills.
If you are strong in teamwork, communication and have the right initiative for the job, then apply for the position of Collections Representative at Unitedhealth Group today!
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies.
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am – 4:30pm. It may be necessary, given the business need, to work occasional overtime and/or weekends.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Primary Responsibilities: Responsible for managing Third – Party AR by analyzing denied and unresponded claims Outbound calls to insurance carriers to appeal and check claims status Post explanation of benefits Coordinate with insurance carriers to reconcile / resolve any issues Familiar with explanation of benefits Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards by maintaining work list according to metrics Meet or exceed daily quality standards Perform other duties and functions as assigned Process insurance / patient refunds and adjustments Evaluate and respond to all emails request for any deposit issues in order to resolve in a timely matter You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: High School Diploma / GED (or higher) 1+ years of experience in Medical Billing 1+ years of customer service experience analyzing and solving customer problems; OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties Experience with Microsoft Office applications (Word, Excel & Outlook) - ability to create, edit, save and send documents, spreadsheet and correspondence Preferred Qualifications: Experience with Healthcare/Medical/Pharmacy terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Ability to navigate on internet for researching purposes Demonstrated problem solving, organization and interpersonal skills Ability to work independently and as part of a team Excellent communication skills, both verbal and written Careers with OptumInsight . Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM California, Colorado, Connecticut, Nevada, Washington or New York City Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York City residents is $16.00 - $31.44.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #YELLOW Benefits of working as a Collections Representative in Phoenix, AZ:
? Company offers great benefits
? Company offers career progression opportunities
? Competitive salary
? Remote Work opportunity
