Client Service Specialist - Work From Home

Job Description:

Razorpay is seeking a motivated and resilient Client Service Specialist to join our team in Jacksonville, Florida. This is a part-time, entry-level position that requires no prior experience. As a Client Service Specialist, you will work remotely from home and be responsible for providing exceptional customer service to our clients.

Responsibilities:- Respond to client inquiries via phone, email, and chat in a timely and professional manner- Assist clients with account setup, troubleshooting, and billing inquiries- Manage client relationships and ensure customer satisfaction- Collaborate with team members to resolve complex client issues- Identify opportunities to improve the customer experience- Maintain accurate records of client interactions and transactions

Requirements:- High school diploma or equivalent- Excellent communication skills- Strong decision-making abilities- Creativity in problem-solving- Motivated and resilient attitude- Ability to work independently and as part of a team

Benefits:- Profit sharing opportunities- Free accommodation for remote work- Dental insurance coverage

Working Environment:At Razorpay, we prioritize work-life balance and employee well-being. Our remote work policy allows you to work from the comfort of your home while still being part of a supportive team. We encourage a positive and inclusive work environment where all employees can thrive.

Equal Opportunity Statement:Razorpay is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified candidates are encouraged to apply by the deadline of ******** .How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.