MARKETING
What We Do
We deliver the most innovative gaming experiences possible to players across the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.
What You'll Do
Epic Games is looking for a Campaign Operations Manager to join our team. You’ll collaborate with business and discipline stakeholders to facilitate the build, monitoring, and automations of key marketing campaigns across the Epic ecosystem. The ideal candidate is passionate about process, documentation, workflow improvements, marketing tech and operational efficiencies. This candidate can support the various initiatives happening at once.
In this role, you will
Develop & manage intake process for campaign ingestion; collaborate with stakeholders to establish timelines, priorities and workback schedules
Lead team meetings & utilize project management software for task management. Ensure on-time delivery of projects and regularly communicate status updates
Aid in capacity planning efforts to predict upcoming bandwidth constraints, scheduling conflicts and staffing needs; consistently evaluate priority, urgency and impact for requests and facilitate alignment with team leadership and partner agencies on support strategies
Collaborate closely with partners to develop, optimize, and manage contracts
Oversee campaign data tracking and support the automation of this process
Manage all finance related tasks, eg; invoice tracking and approval, finance reconciliation, fielding ad-hoc requests
Update, organize, and maintain team documentation, ensuring all information is current and reflects the needs of the team
What we're looking for
2-4 years proven experience in an Operations focused role, with knowledge of process improvement, change management & capacity planning
Experience working across functional groups (eg. legal, finance, procurement, strategists, vendors & product owners)
Experience managing and developing teams
Deep comfort in leading through influence
Project and or Program management expertise (e.g. Six Sigma, PMP etc.)
A passion for games and/or 3D software and technology
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
