SUMMARY: The Dock Master shall handle the daily outdoor customer service operations of the Aquatic Center. Primary areas of responsibility are Water safety on the docks, customer service, room and facility set-up, cleaning, facility support and opening and closing duties. ESSENTIAL DUTIES & RESPONSIBILITIES: Assist customers in boat launch, with the right equipment, properly fitted PFD's, and helpful instructional pointers for basic boating Safety and provide rescues as needed. Facility/room set up and clean-up. Provide appropriate assistance to customers, vendors, officials and staff. Keep equipment and facility clean including basic janitorial work. Inspect equipment for damage to ensure safety. Open the facility, including but not limited to setting up equipment for daily use and facility maintenance. Complete opening reports. Close the facility, including but not limited to putting away all equipment, locking doors and setting alarm. Complete closing reports. Provide support for a variety of special events. Ability to work evenings and weekends Other duties may be assigned. CORE COMPETENCIES: Exceptional customer service skills Ability to communicate effectively both verbally and in writing with staff, employees and public Good analytical and problem-solving skills Ability to follow oral and written instructions MINIMUM QUALIFICATIONS: C.P.R., First Aid, Lifeguard Training or Equivalent Red Cross Water Safety Class and California Boating Safety Certificate Be checked-out to operate Safety launches on Lake Natoma Current Class C Driver's License and be able to drive an Aquatic Center vehicle, for gas runs and ice Ability to pass background check and drug screen Be water safe to work on the docks Sac State student employees must maintain a minimum of 2.0 GPA overall.PREFERRED QUALIFICATIONS: Aquatic/boating knowledge (having successfully passed sailing, windsurfing, and rowing classes or equivalent) Know how to tie appropriate knots to secure boats to docks PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to fingers, handle, feel, reach with hands and arms, talk and hear. The employee must:Walking and climbing; lifting and carrying heavy objects; bending and stooping continually and for extended periods of time Regularly lift and/or move up to 50 pounds.Must be able to climb, kneel, squat, reach overheadWORK ENVIRONMENTMust be able to work in a variety of weather conditions and be prepared for both heat and cold Outdoors exposed to rain, wind, heat and cold temperature for 6-8 hours a dayAll Aquatic Center Staff must sign a Code of Conduct and Dress Code Agreement
