Account Support Assistant

Job Description:

We are seeking a reliable and resilient Account Support Assistant to join our team at DraftKings in Phoenix, Arizona. As an Associate Level position, this part-time role requires at least 4 years of experience in a similar field.

Responsibilities:1. Provide exceptional customer service to clients through various communication channels.2. Assist with managing client accounts and ensuring accuracy of information.3. Handle inquiries, complaints, and requests in a professional and timely manner.4. Collaborate with the account management team to address client needs and concerns.5. Update and maintain client records and documentation.6. Support the team with administrative tasks as needed.

Requirements:1. Bachelor's degree in business administration or related field preferred.2. Excellent communication skills, both written and verbal.3. Strong attention to detail and organizational skills.4. Ability to adapt to changing priorities and work in a fast-paced environment.5. Previous experience in customer service or account support roles.6. Proficiency in Microsoft Office Suite and CRM software.7. Reliable and able to work independently or as part of a team.

Personality Traits: Reliable, resilientSoft Skills: Communication, adaptability

Benefits:1. Vision insurance2. Disability insurance3. Joining Bonus

Working Environment:At DraftKings, we prioritize building strong connections and treating our colleagues like an extended family. We believe in fostering a supportive and collaborative work environment where everyone can thrive and grow.

Deadline to Apply: April 24, 2024

Equal Opportunity Statement:DraftKings is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.