SUMMARY:
The primary function of this position is to provide customer supply chain coordination. Summary of responsibilities include monitoring, communicating, and updating information such as part and route data, shipment expedite planning, and support transportation metrics reporting. This position works closely with the onsite Logistics Coordinator, Planning Department and the BLS Transportation Department as well as, other carriers to implement customer plans, routes, and schedules. This position requires professional communication, computer, and presentation skills. Employee represents the Company in a positive image with our employees, customers, and community in a safe and ethical manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist in the communication of information to the customer and internal departments to execute the Transportation / Supply Chain Solution models developed for onsite customer. Maintain and update client and company database information. Assist in the daily customer communications and relationships, which include interfacing with transportation carriers regarding delivery issues (missed appointments, shipment refusals, and difficulty in securing delivery appointments).Maintain carrier contacts, customer receiving appointment contacts and preferred delivery times for all consignees. Work with customer's supplier to schedule transportation window time and pickup schedules. Maintain reporting functions for the department. This position requires weekend customer coverage on a rotational basis as assigned. Follows all workplace processes and standards in support of the ISO-9001 Quality certification programs. Other duties may be assigned.
About Benore Benore Logistic Systems, Inc. is dedicated to developing and implementing cutting-edge supply chain solutions that enhance our clients' competitive standing and surpass their expectations.
Established in 1994 in Erie, Michigan, Benore Logistic Systems, Inc. remains under the leadership of Jeffery Benore, serving as CEO and President, and Joan Benore, holding the position of Vice President.
As we approach three decades of operation, our unwavering commitment to excellence and meticulous service has propelled us into a comprehensive service provider, optimizing supply chain, transportation, warehousing, and on-site services across the United States.
Our core principle, encapsulated in "A Partnership in Performance," underscores our commitment to delivering world-class service to our esteemed clientele.
"At Benore Logistic Systems, Inc., we believe in challenging the status quo in everything we do. Our actions are focused on becoming a better business partner to our customers, an employer of choice, and exceeding targets for sustainability and social responsibility." – Jeffery M. Benore, CEO and President
Requirements EDUCATION and/or EXPERIENCE:
Requires a Bachelor or Associate Degree and/or equivalent experience. 3-5 years in related work experience in the Supply Chain industry and or Transportation Industry in Dispatch or Customer Service
SPECIAL SKILLS REQUIRED: Must possess strong interpersonal skills. Must demonstrate good communication skills both written and oral. Must be able to manage multiple tasks and projects. Must possess excellent personal computer skills and have working knowledge of Microsoft Office products software i.e.; Word, Outlook, and Excel. . Must have strong data entry accuracy skills.
Benefits At Benore, you'll receive: Competitive Compensation Package Exceptional Health Benefits 401(k) Matching, up to 6% Employee Engagement Professional Development Flexible Work Schedules Premium Uniforms, Provided by the Company +Numerous Additional Perks!
