DESCRIPTION At Amazon, our HR Partners strategically enable managers to improve the employee experience. This role will be a member of the dynamic Devices & Services People eXperience and Technology (PXT) Core Services team. The Devices & Services PXT team provides both strategic and hands on HR support to the business and is instrumental in restructuring HR functions, processes, and systems to deliver efficiency, effectiveness, and consistency by enhancing manager capabilities while maintaining employee experience.
This Sr. HR Partner (HRP) role directly supports multiple senior leaders across regions/businesses in our Devices Software & Services organization, providing subject matter expertise in the areas of talent development, performance management, employee relations, and insights related retention and performance. They are viewed as highly credible subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses. They will also lead key strategic initiatives across Devices & Services PXT Core Services.
Key job responsibilities
This role will act as an influential partner in helping managers with talent management processes, people development, performance management and manager coaching. Expectations include:
• Make high judgement decisions with limited guidance and consistently operate with autonomy and discretion.
• Provide guidance and coaching to business leaders with a goal of enhancing their manager capabilities and giving them the tools to be great managers
• Partner with central teams to improve processes and influence product development
• Implement proactive mechanisms to enable business leaders to achieve key goals.
• Leverage business knowledge to inform and set HR performance goals to positively impact business deliverables, efficiency, and profitability
• Identify broader themes in performance related matters, employee development, and retention; identify root causes, take action, and coach managers
• Act as a mentor to other HR Partners leveraging your industry knowledge and high judgement
• Evaluate existing HR structures, processes, and systems and identify opportunities for centralization and streamlining, and sharing feedback and influencing Amazon and D&S teams.
• Drive the implementation of standardized HR policies, procedures, and practices to ensure consistency and compliance.
• Develop and deliver training programs to upskill HR teams and promote adoption of new processes and systems.
• Understand business priorities and translate them into the highest impact work.
A day in the life
In this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. You will leverage your experience to partner with business leaders on strategic people initiatives to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes.
Thanks to their visibility across businesses and their access to data on managers' and employees' requests, this role will be in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model at an Amazon corporate office near one of the following locations: Seattle, WA, USA; New York City, NY, USA; Sunnyvale, CA, USA; Phoenix, AZ, USA.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA | Seattle, WA, USA | Sunnyvale, CA, USA | Tempe, AZ, USA BASIC QUALIFICATIONS - Bachelor's degree or higher, in Human Resources or related field.
- 5+ years of relevant HR experience working across regional teams, and driving organizational change initiatives and developing talent management plans for the organization.
- 5+ years of experience in an HR Generalist role, preferably in a business partner role.
- Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills.
