Our vision is to transform how the world uses information to enrich life forall.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.As a Senior DRAM Customer Quality Engineer (CQE) within the Global Quality (GQ) Organization at Micron Technology, Inc., you will providetechnical expertiseand value to our customers.You will serveas the key customer-facing contact to manage your customers' quality requirements so that Micron deliversa worldclass customer quality experience. You will be responsibleto workwith a core team of engineers to bring Micron to the numberone memorysupplier position for quality bybuilding excellent technical partnerships.This will beaccomplishedby setting thestrategy for the teamanddelivering through strong customer engagements and regular collaborativeinteractions with sales, field application engineers and internal engineering teams to maintain alignment on quality and reliability issues that cultivate positive customer experiences.In addition, you will have the opportunity to lead DRAM-related technical projects to improve Micron's overall customer quality.Responsibilities:Act as the voice of the customer within Micron!Provide technical issue resolution support to customers.Lead critical customer-related DRAM improvement projects and initiativesEnsure customer requirements are reflected in processes, procedures & standardsDrive quality-related proactive and reactive communicationLead customer quality scorecard tracking and improvement effortsRun, schedule and lead monthly quality reviews (MQR's) with customersWork with different internal teams to ensure robust, closed loop on customer requests/ requirement and 8D problem solving process to prevent issuerecurrenceDemonstrate leadership, pro-activeness, assertiveness and accountabilityPossess intellectual curiosity to fully understand customer experience, associated with quality issuesQualifications:Bachelor's Degree in Electronics Engineering, Computer Science or a related fieldExperience in Customer Quality, Supplier Quality, Field Applications Engineering, Technical Sales or DRAM (product, test, design, application's, system's engineering)Good written and verbal communication skills in EnglishHigh degree of demonstrated self-initiative and ability to think and act independentlyOutstanding multi-tasking, problem-solving and interpersonal skillsAbility to collaborate with multi-functional teams to understand needs and translate them into actionable plans, results, and resource requirementsThe US base salary range that Micron Technology estimates it could pay for this full-time position is:$141,000.00 - $239,000.00Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Additional compensation may include benefits, discretionary bonuses and equity.As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays.For additional information regarding the Benefit programs available, please see the Benefits Guide posted onmicron.com/careers/benefits.Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin,citizenship status,disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.To learn about yourright to work click here.To learn more about Micron, please visitmicron.com/careersUS Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization ****** 1-800-336-8918 (select option #3)Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
