Job Title: Service Biller Location: Salem NH 03079 Duration: 5-6 months Position Type: Hourly contract Position (W2 only) Job Description NOTE: Position Title : Service Biller Location : Salem NH Assignment Length : Depending on when we find someone, 5-6 months. No extension, no placement - This is to cover for someone that is going on leave at the end of April. Schedule/ Remote Flexibility : possibility for OT as needed. Very limited remote opportunity Work Hours : Monday-Friday 8 AM-4:30 PM Hours Per Week : 40 minimum Education and Experience Requirement : Microsoft excel knowledge a must, computer savvy, heavy organizational skills, customer service skills. Interview Process : In office interview with panel. Preferred Interview Times : Tuesday-Thursday afternoons are best. Will work around candidate schedule if needed. Team Size : 4 immediate team/customer members and an additional group of field techs in an office with 25 others Purpose/ Mission of Team: to support the business and adhere to the customer requirements of one of our largest customers.
Job Description: This position is to manage the status of service calls. This will include making sure calls are checked in/out of properly, extending and scheduling job times, running status reports and ensuring calls are completed on time. Position Summary: The Service Biller is responsible for Service financial and operational tasks including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities. This position is required to closely interact with the Area Service Manager and assigned service staff to ensure the timely and accurate completion of tasks. Principal Responsibilities: Supports business leaders through the creation and interpretation of financial and operations reports. Collects, validates, inputs, and reconciles cost data into system applications. Responsible for receiving and reconciling purchase orders. Ensures material and labor costs are posted to correct work order in a timely manner. Coordinates payroll activities for Service in the district and ensure technicians post their time on a daily basis. Reviews billing backlog and coordinates/communicates with Fulfillment Leaders, Field Technicians, other Service Leaders, customers, and process warranty claims as necessary to resolve obstacles. Research and resolve invoice disputes. Sets-up service agreements in system application based on transition documents. Perform the invoicing process for internal and customer applications. Performs general administrative functions to support the Service processes and Service Department. Additional responsibilities as assigned.
