Company Description ?? Founded in 2014, Shippeo is a French based SaaS company providing supply chain visibility. Shippeo has grown from 70 to 220 employees during the last two years and is continuing to rapidly scale after an additional $40M fundraising round in October 2022.Shippeo is an exceptionally diverse company with colleagues from 27 different nationalities and speaking 29 languages. With offices throughout Europe, North America and recently Asia, Shippeo provides global coverage to all of our clients.Job DescriptionAs we continue to expand, we are seeking a talented Salesforce Administrator / Business Operations Engineer to join our team. As a Salesforce Administrator / Business Operations Engineer at Shippeo, you will play a pivotal role in ensuring the seamless functioning of our sales, marketing, and operational systems. This position requires a polyvalent professional who can administer Salesforce CRM, integrate various systems, and contribute to the architecture and optimization of our technology stack.Business & Operations System Integration & ArchitectureAdvise on the selection of tools, frameworks and softwares to achieve Shippeo's long and mid-term objectivesEnsure the different software applications and tools used across the organization can communicate seamlessly, optimizing workflows and data flowProvide ongoing support for integrated tools, troubleshooting issues, and optimizing configurationsBe proactive to learn and stay updated with the industry best practicesCRM Administration & DevelopmentPerform general Salesforce administration tasks, including user and profile management, object management, and workflow configurationDevelop and maintain custom Salesforce solutions using APEX, Visualforce, and Lightning componentsFacilitate seamless integration between HubSpot and Salesforce, ensuring data consistency and efficient collaboration between sales and marketing teamsDevelop and maintain REST routes in APEX to sync Salesforce and Shippeo back-officeDesign and maintain order management solution in SalesforceBusiness Operations Excellence & AutomationDesign and implement automation solutions to streamline business processesThis may involve creating scripts, workflows, or utilizing automation tools to reduce manual effort, increase efficiency, and minimize errorsQualificationsBachelor's degree in Computer Science, Information Technology, or related field3+ years of experience as a CRM/Salesforce Administrator or Business Operations Engineer in a growing SaaS companySalesforce Administrator CertificationFamiliarity with HubSpot administration and Salesforce integration preferredUnderstanding of API development and RESTful servicesKnolwedge of APEX programming languageExcellent analytical and problem-solving abilitiesCollaborative team playerStrong attention to detailFluency in English; proficiency in French is advantageousAdditional InformationRecruitment Process :Preliminary call with our Talent Acquisition Manager1st interview with the Hiring ManagerBusiness CaseFinal InterviewWe are looking for talents who share our values:?? Ambition?? Care?? Deliver?? CollaborationFind out more about our values in Our Culture BookIf you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you!We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.
