Remote Customer Service Specialist

Plains GP Holdings is seeking a Remote Customer Service Specialist to join our team in Indianapolis, Indiana. As a full-time position at the Associate level, the ideal candidate will have at least 2 years of experience in customer service roles.

Responsibilities:- Provide exceptional customer service through various communication channels, including phone, email, and chat- Address customer inquiries, complaints, and issues in a timely and professional manner- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to resolve complex customer problems- Identify opportunities for improvement in customer service processes and systems

Requirements:- Resilient and able to work independently in a remote environment- Strong critical thinking skills to analyze customer needs and provide appropriate solutions- Excellent presentation skills to effectively communicate with customers- 2+ years of experience in customer service or a related field- Proficiency in Microsoft Office suite and customer service software- Bachelor's degree preferred but not required

Benefits:- Free accommodation for remote work- Relocation allowance for eligible candidates- Employee discounts on company products and services

Working Environment:As a Remote Customer Service Specialist at Plains GP Holdings, you will be part of a dynamic team that values creativity and innovative solutions. We encourage our employees to think outside the box and welcome fresh ideas to drive success.

Deadline to Apply:Interested candidates should submit their applications by May 31, 2024.

Equal Opportunity Statement:Plains GP Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.