NRRI Quality Specialist
Summary:
The Quality Specialist position at NRRI in Duluth, MN, is centered around developing and implementing a rigorous quality management program aimed at ensuring project compliance with standards and fostering a culture of safety. This role focuses on establishing efficient quality systems, managing equipment inventories, conducting audits, and facilitating ISO certification, where feasible. Through collaboration, training, and continuous improvement efforts, the specialist aims to uphold NRRI's commitment to delivering high-quality research while prioritizing safety and excellence. The position is based in Duluth, MN, with occasional travel to Coleraine, MN. The minimum compensation is $73,000 annually. The final compensation offer will be determined based on the candidateâ™s education, experience, etc. Relocation assistance may be available. This is a hybrid position that requires in-person presence with remote working opportunities.
Essential Functions:
1. Quality: Develop, implement, and manage a comprehensive quality management program emphasizing project compliance and safety standards. Establish and maintain quality systems including inventories, document control, instrument calibration, data management, and sample tracking across multiple sites. Manage equipment inventories, oversee installation verifications, performance management, and calibration processes and associated records. Facilitate ISO certification efforts and lead procedure validations, where feasible. Chair the Management of Change Committee and ensure alignment with quality standards and regulations. Define key performance indicators (KPIs) and establish methods for measuring results and performance. Lead the 5S initiative across both NRRI campuses. Develop and implement an auditing system and plan and conduct regular internal audits of quality management systems, ensuring compliance with standards and identifying areas for improvement. Write and review work instructions or procedures and oversee the entire review and approval process to ensure accuracy and compliance with established standards. Develop and implement quality policies and procedures. Become an expert user of WorkOtter project management software for quality management processes (training provided).
60 % of Time 2. Safety: Assist in the development and implementation of the NRRI Safety Program.
Collaborate with the Safety, Quality, and Training (SQT) team to develop safety policies and procedures aligned with regulatory requirements and organizational goals. Assist to conduct risk assessments and safety audits to identify potential hazards and areas for improvement in work processes and facilities. Assist to monitor safety performance metrics and analyze trends to identify opportunities for enhancing safety practices and preventing incidents. Assist in the development and implementation of project control plans, safety plans, hazard assessments, and process hazard assessments. Collaborate with cross-functional teams to ensure consistency and compliance with safety standards across departments and projects.
20 % of Time 3. Training: Develop, implement, and manage training systems and documentation to ensure staff competency in quality and safety procedures.
Design training programs tailored to different roles within the organization, covering quality management systems, safety protocols, and relevant regulations. Create training materials such as presentations, manuals, and online modules, ensuring clarity and effectiveness in conveying information. Schedule and facilitate training sessions for employees, both in-person and virtually, accommodating different learning styles and preferences. Assess training needs through regular evaluations and feedback mechanisms, adjusting programs accordingly to address gaps and emerging requirements. Develop a training tracking system to maintain accurate records of training attendance, certifications, and competencies, ensuring compliance with internal standards and external regulations. Serve as a resource for staff members seeking additional training or assistance in understanding quality and safety protocols, fostering a culture of continuous learning and improvement.
20 % of Time Additional essential functions that account for less than 10% of time:
Utilize and configure computer software systems such as Google Drive and WorkOtter to create and manage documentation and workflow systems for quality, safety, and training purposes, ensuring efficient and organized processes. Participate in safety committees to contributing insights and recommendations for improving safety performance and fostering continuous improvement.
Education:
Required: Bachelorâ™s degree Quality management or a related field, such as systems management, quality control, manufacturing, mathematics, project management, or engineering Preferred: Masterâ™s degree
Required work experience: A bachelor's degree in quality management or a related field, such as systems management, quality control, manufacturing, project management, or engineering. 6 years of related experience Quality-related certification or two years of quality experience. Excellent technical writing, verbal communication and presentation skills.
Preferred work experience: Knowledge and experience with ISO 9001, Lean Six Sigma, Quality Management, and Quality Auditing. Masters Degree, in quality management or a related field, such as systems management, quality control, manufacturing, project management, or engineering. Proficiency in Microsoft Office, including Excel and advanced formula usage. Proficiency with Google Drive and associated applications, utilizing Excel and Google Sheets formulas. Willingness to learn quality management and project management software. Proficiency in creating training materials using Google Slides and PowerPoint. Ability to regularly write, review, and update procedures.
Specific physical requirements or environmental exposures. Must have a driver's license, be able to lift 50 lbs, walk up and down stairs, and may need to wear a
respirator.
About University of Minnesota Duluth
The University of Minnesota Duluth integrates liberal education, research, creative activity, and public engagement and prepares students to thrive as lifelong learners and globally engaged citizens.
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