Job Description:
We are hiring a Senior Program Analyst to maintain and continue development of the Service Now Platform. Our Office of Information Management is looking for a Senior ServiceNow Developer to support the ongoing maintenance and integration efforts of ServiceNow environment and that can assist with upcoming implementations.
Senior Service Now Developer responsibilities includes but not limited to:
· Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training.
· Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to our standards.
· Codes, tests, debugs, and documents assignments of moderate to high complexity
· Independently researches and resolves more complex technical problems.
· A top-level technical contributor in highly specialized phases of applications system architecture with strong technical (applications based) knowledge.
· May serve as project manager or team lead on complex projects.
· Based on customer requirements, formulates/defines systems scope and objectives
· Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to our architectural standards.
· When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity.
· Work with multiple business owners to move forward development and enhancements around the core applications including Incident, Change and Request in a Domain separated instance of ServiceNow.
· Integrate the Solution with client HR Systems
· Configure ServiceNow Solutions for a federal client.
· Integrate the solution with client HR Systems such as HRIS and Applicant tracking systems.
· Design and develop moderately complex scripts, workflows and integrations to create custom applications in ServiceNow.
· Engage with customers to understand and document requirements.
Participate and contribute to design and code reviews. Preferred Qualifications (Skills, Experience, Education, Certifications) Experience with Microsoft Dynamics
· Five or more years working and developing applications in service now.
· Work experience in public health care setting.
· Senior ServiceNow developer with experience with ITSM integrations, end to end testing, etc.
· Strong communication skills, both written and verbal. Ability to maintain documentation, manage change management processes and ensure policies & procedures are being followed, maintain backlog, etc.
· Experience with the ServiceNow modules, Required Qualifications (Skills, Experience, Education, Certifications) Bachelor's degree in a field related to computer science, information technology or related fields A background in IT service management software, particularly ServiceNow. ServiceNow certification JavaScript, HTML and CSS. Developers need to analyze system problems and develop innovative and feasible solutions to enhance application efficiency. Developers must understand business operation and processes to create solutions that cater to the organization's needs.
Skill Matrix:
Skill Required / Desired
ServiceNow Certified Systems Administrator Required 4 Years
Experience completing and end to end HRSD implementation Required 4 Years
Experience with building custom applications using JavaScript,
studio, app engine, and using UI builder to help design and
customize UI based on custo Required 4 Years
Experience with ServiceNow ITSM, CMDB, HRSD, CSM, ITOM, ITAM, ITBM, APM, PPM, FSM, and GRC Required 4 Years
Extensive experience with ServiceNow development and
administration Required 5 Years
8+ Years in IT/ Service now Experience Required 5 Years
Bachelor's degree in a related discipline with 5+ years of relevant
experience
Job Posted by ApplicantPro
