Program Analyst

Full job description Initial Posting Date:
05/14/2024 Application Deadline:
05/26/2024 Agency:
Department of Corrections Salary Range:
$6,034 - $8,772 Position Type:
Employee Position Title:
Program Analyst 2 Job Description:
REQ-156694
Minority Affairs Officer, Program Analyst 2 (Pendleton) (Umatilla)
About the Job:
The Minority Affairs Officer serves as the Grievance Coordinator per rules governing adults in custody grievances and discrimination complaints. Works with adults in custody to assist them in understanding the grievance process and what is permissible. Works with grieved employees in preparing initial responses which are clear, concise, and properly documented. Promptly and thoroughly logs and tracks all grievances to assure timely responses to the adults in custody. Records and documents actions taken about adults in custody's grievance complaints and resolutions and provides confirmation that corrections required have been accomplished. Follows up with those that are close to their deadline to ensure we meet requirements for a timely response. If a grievance is appealed, the minority affairs officer investigates adult in custody grievances and prepares grievance appeal responses for the Superintendent's signature.
Your Role:
In this position you will be responsible to process all adults in custody grievances and discrimination complaints within the institution. This includes excellent communication with the adult in custody to ensure they understand the grievance process and their grievance is appropriate. Respond in a timely manner with the responses to adults in custody so they can complete a grievance within the time constraints. Provide sound communication with the grieved employee so they understand what they are being grieved for and understand timelines and requirements for an appropriate response. Regularly update database to show timelines and deadlines are being met. Follow up with reminders to ensure timely responses are being completed. Review responses to ensure grammar, spelling and punctuation is correct. Ensure final responses get to the adult in custody and close out entries in the database. Should a grievance be appealed, investigates adult in custody grievances and prepares grievance appeal responses for the Superintendent's signature.
Meet with adults in custody as needed to help them understand the grievance process, and to resolve issues prior to their turning toward the grievance process.
You must recognize that our greatest contributions to long-term public safety is the way we contribute to positive Adults in Custody change, our staff to adults in custody and staff to staff interactions should, to the best of our ability, model, direct, and teach pro-social behaviors to all Oregon adults in custody. This acknowledgement requires you to develop and facilitate arrangements for diverse cultural programs for adults in custody to present within the prison environment to encourage a broader understanding and appreciation for cultural differences. Trains new staff as well as educates and familiarizes experienced staff in areas of adults in custody diversity affairs, grievance review system, and discrimination complaint process.
Minimum Qualifications:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences
Or, a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years' experience coordinating or administering a program

Or, any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.

Requested Skills:
Excellent verbal Communication Skills. Excellent writing skills. Must be able to resolve conflict at the lowest level. Emotional intelligence- empathy, effective social skills, self-awareness, self-regulation in dealing with disgruntled adults in custody and employees. Motivate and teach people as they work through the grievance process. Ability to learn new processes, rules, policies and procedures. Time management skills required to ensure no late responses occur. Database is kept up to date. Must be detail oriented to ensure accuracy of information on responses and information dealt with on a daily basis. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details that support how you meet these attributes. If you don't include education or work experience that meets the minimum qualifications, you will not be considered for the position.
Cover Letter
Please submit a cover letter explaining in detail how you meet the qualifications of this position.
Failure to upload a cover letter or fully address the prompt may result in the dismissal of your application."
Working Conditions:
The incumbent will be expected to share the mission, vision, and core values of the department; the position requires active modeling of pro-social behaviors in support of a workplace environment respectful of human dignity, social responsibility, personal growth, and transition readiness; the incumbent must be able to acknowledge that everyone is capable of positive change, that incarceration provides a powerful opportunity to effect positive change, and that the future public safety of Oregon depends on maintaining environments where such change is valued and nurtured.
The incumbent of this position is subject to callback in the event of an emergency or work stoppage and is subject to assignment in any area of the institution. Possible encounters with abusive and/or hostile adults in custody pose the risk of physical injury. Work requires the use and operation of a computer utilizing database, word processing, and other software six to eight hours daily.
The institution is located in Eastern Oregon and is exposed to temperature extremes and inclement weather. The institution buildings are generally climate controlled. Walking long distances to get to a workstation to perform work or make contacts is common. Most Adults in Custody housing units are multi-level requiring the use of stairs to reach the upper levels.
About the Department:
The Oregon Department of Corrections is responsible for over 12,000 Adults in Custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to promote public safety by holding offenders accountable for their actions and reducing the risk of future criminal behavior.
The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization that both reflects the diversity of the population we serve and ensures all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation.
The department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.
Benefits
The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%. The State of Oregon provides a generous benefit package, which includes family health and dental insurance, optional short and long-term disability and term life insurance – all of which can be tailored to individual needs. Also provided are fully paid retirement program, modest life insurance policy, paid holidays, vacation and sick leave. Position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.
About the Process:
What to Expect:
After the application deadline, a recruiter will review applications education and experience to identify candidates that best fit the minimum qualifications and requested skills. Top candidates will be referred to the hiring manager. The hiring manager will review your application and schedule interviews. Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews. Final candidates will have a background check, PREA check
, and reference checks. A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages in compliance with Oregon Equal Pay Act
. A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team! Requirements for Employment
You must be able to pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following convictions are likely to result in being disqualified for this position: felony convictions, computer theft, identify theft and fraud. CJIS clearance is done at the conditional job offer.
Additional Information:
Please monitor your Workday and email accounts. You may be contacted through Workday or have additional tasks to complete.
Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights (eeoc.gov)
The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. For more information regarding PREA please visit: United States Department of Justice.
Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page
for details about eligibility. Please note – if you checked you are a veteran, you will be asked to upload your documents later in the application process, after you have applied. Questions:
If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number.
Recruiter: Chris Elliott, Reference Number: REQ-156694
Workday will timeout after 15 minutes of inactivity. You may lose progress on your application. Workday performs weekly maintenance Friday evenings, and the system may be down for several hours. ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. Only applications that are complete and submitted by the application deadline will be considered. This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice. We may use other factors to help us decide who will move forward, such as your related work experience, education, and overall professionalism of your application materials. This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.