We are on the lookout for a focused Overnight Closer to join our productive team at Planet Fitness in Council Bluffs, IA.
Growing your career as a Full Time Overnight Closer is a great opportunity to develop relevant skills.
If you are strong in communication, decision-making and have the right personality for the job, then apply for the position of Overnight Closer at Planet Fitness today!
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Why Planet Fitness? Each of our employees receive:
Complimentary Back Card MembershipCompany Facilitated TrainingAdvancement OpportunitiesRewards and Recognition Programs Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Close shift for that business day.Create a bank deposit for next day.Qualifications/Requirements Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma/GED equivalent required.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Ability to work 3rd shift (overnights).Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift. Benefits of working as a Overnight Closer in Council Bluffs, IA:
? Company offers great benefits
? Company offers career progression opportunities
? Advantageous package
