Online Chat Support Officer

Steel Dynamics is seeking a hardworking and driven individual to join our team as an Online Chat Support Officer in Denver, Colorado. This part-time entry-level position requires no prior experience, making it a great opportunity for someone looking to start their career in customer service.

Responsibilities:- Provide online chat support to customers, addressing their questions, concerns, and feedback in a timely and professional manner.- Analyze customer inquiries and issues to provide accurate and helpful responses.- Collaborate with other team members to ensure a seamless customer experience.- Adapt to different customer communication styles and situations to deliver exceptional service.

Requirements:- Strong analytical skills to effectively address customer inquiries and issues.- Ability to adapt to changing situations and customer needs.- Excellent written communication skills for online chat support.- Customer service experience is a plus but not required.

As a part-time employee at Steel Dynamics, you will have access to benefits such as parental leave, employee discounts, and opportunities for training and professional development. Our working environment is designed to promote work-life balance and employee well-being.

If you are a hardworking and driven individual with a passion for customer service, we encourage you to apply for the Online Chat Support Officer position at Steel Dynamics in Denver, Colorado. The deadline to apply is May 14, 2024.

Equal Opportunity Statement:Steel Dynamics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.