Mini Melts Operations Manager

In - Field Duties & Equipment Standards and Customer Focus Regularly visit and deliver to various customer locations ensuring the freezer is stocked and customer is pleased with the products, services, and equipment from Mini Melts Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified. Ensure all equipment is scraped, stocked, and cleaned up to the Mini Melts standard Regularly audit all equipment in the field and look for opportunities for additional equipment, advertising materials, and customer satisfaction Take a lead role in all special projects - equipment resets, install roll outs, POS rollouts, price changes, equipment moves, etc. Warehouse Duties Recieve, process, and unload shipments of ice cream and/or supplies Maintain accurate inventory counts Prepare equipment for shipping and install General warehouse organization and cleaning Other warehouse duties as directed by Mini Melts management Delivery Procedures Work closely with Mini Melts management and Delivery Team to ensure following the established delivery policies and procedures Ensure proper product handling for all deliveries Ensure proper vehicle set up and vehicle supply inventory - blue transport bags, cleaning supplies, POS materials, freezer layout, etc Work closely with the Data Analytics team to ensure all customer locations are routed and visited in a timely and efficient manner balancing customer needs, route profitability and service standards. Monitor Nayax closely to effectively service vending machines for restocking and repair. Work with management to ensure adequate staffing to handle the all routes including the increased workload during busy season Requirements Valid Drivers' License and clean Motor Vehicle Report Criminal Background Check Ability to lift up to 50 lbs Weekend availability as needed Availability to work at least 50 hours per week Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance