Overview:
The role is an entry level position and will contribute to MPCA's success as a person coordinating the sales/manufacturing/logistics relationship to fulfill customer requirements and expectations.
Duties / Responsibilities: Promotes and supports MPCA's safe workplace philosophy Supports the efforts of the Sales Department, as needed After training assist Sales Staff to prepare presentations for end customers to promote MPCA and to gain information concerning their activities Creates sales goals per customer Identifies new opportunities or challenges Creates weekly and monthly reports for assigned responsibilities Includes preparing and reporting Intel DOI report Be back up for Sales Administrative Assistant position Supports the logistics department with inventory, forecasts and shipping requirements Supports production with customer forecasts and usage changes Assists in being MPCA's internal window to our customers Assists in handling all RFQs, Specification Reviews and Customer requests through the CRF process. This includes initiating, responding and entering final feedback from customer on requests. Creates customer inventory reports (DOI), material purchase orders, accuracy to forecast reports, on time delivery requests from primary vendor and other reports deemed necessary. Customer Web Portals – assists as required for the business for all customer web site portals for interaction as required. Secures market conditions for customers / competitors from Industry Contacts that support both arenas. Identifies ways to improve profitability; includes communicating with General Manager, Sr. Sales Manager, and Customers on unplanned demurrage for bulk ISO deliveries Creates and presents presentations internally and for customers Supports the preparation of annual budgets and monthly forecasts Supports the sales department and administration as needed Gains customer and industry knowledge; includes completing market analysis for both Hydrogen Peroxide and Ammonium Hydroxide. Updates customer action reports per their schedules Manages assigned projects and reports progress weekly to the General Manager and Sales Submits a monthly report detailing the prior month's activities Awareness of ISO 9001, 14001 and 45001 standards Other duties needed by the company as directed by management Required Skills / Abilities: Good verbal and written communication skills Chemical Manufacturing background is preferred Ability to work independently and in a fast-paced environment. Ability to anticipate work needs and interact professionally with customers. Excellent organizational skills and attention to detail. Proficient in Excel Customer service oriented Ability to work as a team and collaborate Ability to prioritize, assess problems and critically think Attention to detail and accuracy Flexibility and adaptability Reliable transportation and valid driver's license Education/ Experience:
Bachelor's Degree in Sales & Marketing or equivalent
3 years minimum experience in an outside sales position
Physical Requirements / Work Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times. Safety Sensitive Position:
MGC Pure Chemicals America, Inc. designates this position as a safety-sensitive position based on the tasks and duties required of the employee holding the position and the company's good faith belief that an employee's current use of any drug could (a) impair or negatively affect the employee's ability to perform the position, or (b) affect the employee's and/or others' safety and health, pursuant to A.R.S. §§ 23-493(9), 23-493.06(A).
