Main Shop Service Advisor

Toyota of Puyallup has been selling and servicing Toyota's for more than 50 years and has provided multi-decade careers for dozens of our employees. We take pride in watching the promotion of our employees throughout all of our dealership operations. We offer a well-defined career path by providing free in-house technical training, a tool assistance purchase program, certification advancement, AND mentoring. All to help you succeed as a technician!We have a rare and immediate opportunity to add to our award-winning dealership family. We are looking for a qualified, Service Advisor to join our Service Department.Pay: $55,000.00 - $75,000.00 per yearBenefitsMedical, Dental, and Vision coveragePaid Time OffSick Leave401k participation/match, and moreWe are family-owned and renowned in the industry as an excellent place to workResponsibilitiesGreet, assist and document customer concerns on repair ordersInterview customers about concerns they have with their vehicleSell repair work needed based off Technician and menu recommendations, along with customer's scheduled maintenance needsStay in communication with customer as repair work is being completedDeliver completed vehicle to customer with full explanation of completed work and any additional recommendationsResolve customer concernsQualificationsAutomotive experience requiredStrong written and verbal communication skillsStrong organizational skillsPatience in problem-solving scenariosProficient with technology, texting applications, etc.Experience with Update Promise a plus!We are a drug-free employer. Applicants must be able to pass a pre-employment drug test. Currently employed applicants will remain anonymous.We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.