We are looking to hire a focused Housekeeping Supervisor | ARRIVE Memphis to join our growing team at ARRIVE Hotel Memphis in Memphis, TN.
Growing your career as a Full Time Housekeeping Supervisor | ARRIVE Memphis is a fantastic opportunity to develop relevant skills.
If you are strong in teamwork, problem-solving and have the right personality for the job, then apply for the position of Housekeeping Supervisor | ARRIVE Memphis at ARRIVE Hotel Memphis today!
HOUSEKEEPING SUPERVISOR | ARRIVE HOTEL MEMPHIS WHO WILL LOVE THIS POSITION? An individual who likes being active all day and not in an office environment An independent worker can follow a task list with minimal supervision An individual who is detailed oriented and enjoys enhancing the guest in room experience by ensuring the room is clean and comfortable WE OFFER: 401(k) retirement plan Medical, dental, vision and life insurance Employee discounts at our Hotels and Restaurants nationwide Paid Time Off and Sick Pay Holiday pay Professional development and career advancement opportunities POSITION PROFILE: The Housekeeping Supervisor is responsible for all guest rooms and the day-to-day operations of the housekeeping department. This person will oversee daily assignments, room inspections, and employee relations. The ideal candidate must possess excellent leadership skills.
ESSENTIAL FUNCTIONS: Supervises the day-to-day operations of the housekeeping department and assist as needed during high occupancy Maintain high standards of cleanliness in the hotel, including guest rooms, common areas and offices Maintain and update all guest collateral placed in the rooms Respond to requests in an expedient, professional manner Interact with guests to ensure satisfaction and handles guests concerns as necessary Examines rooms, halls, lobby, bathrooms, and/or housekeeping storage areas to determine need for repairs, replacement of furniture or equipment, and makes recommendations to management Train, counsel and discipline team members, as needed Seek continual improvement for the department and hotel Comply with all policies, procedures and regulations that relate to the local, state and federal laws Advises front desk agent of rooms readiness for occupancy Use correct cleaning chemicals for designated surfaces, according to hotel requirements Clean guest rooms by category priority Empty trash containers Remove all dirty terrycloth and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor Replace facial, toilet tissue and bathroom amenities in correct amount and location Inspect condition of bathrobes and replace if soiled/damaged Remove dirty bed linen and make up bed with clean linen Replace laundry bags and slips Clean closets and door tracks on check-out rooms, removing dust and debris Ensure correct amount and placement of hangers, extra blanket/pillow Dust and polish all furniture Realign furniture to floor plan Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside Check under bed(s), chairs and sofa for debris and remove if present Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions Dust pictures, frames and mirrors Remove dust and debris on television, clock radio, remote control and cable box Set correct time on clock; correct TV channel Clean all lamps and light switches; check for proper working order Remove dust, spots and smears from windows, ledges and frames Remove dust, grease and smears from telephones and reposition properly Empty liquid from ice bucket and wipe all surfaces dry Remove dust, smudges and spills from mini bar; ensure it is plugged in and securely locked Must be completely flexible with scheduling and be open to varied schedules every week based on hotel occupancies Follow uniform guideline Perform any other reasonable duties as required by management Lead by example at all times and stay visible to staff Be part of a leadership team of brand advocates who believe in what ARRIVE Austin has to offer and who are personally invested in its success Foster an environment where team members know they are valued, ensuring they are treated fairly and with respect Assist in building a culture of open communication, spend time with team members and be available for them (open door policy) Continuously strive to improve and maintain client and guest experiences Be a leader in managing the overall reputation management of the hotel Continue to give the brand a voice – naturally showcasing what the brand has to offer and its virtues to others (employees, leaders, owners). Easily translate a passion for the brand into a unique experience for both guest and employees Personify the best values of the brand, demonstrating exceptional work ethic and service delivery for all employees on property Effectively manage wages and controllable expenses Focus on maximizing the financial performance of the department Monitor performance against budgets and goals RREQUIREMENTS: Skills/knowledge required: Guest service oriented Strong knowledge of cleaning products Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Requirements * Minimum of one-year experience as a housekeeping supervisor
* Must be able to stand for long periods of time and be able to push, pull or lift up to 35 lbs.
* Flexible schedule- must be available to work a variety of shifts
Benefits of working as a Housekeeping Supervisor | ARRIVE Memphis in Memphis, TN:
? Company offers great benefits
? Advancement opportunities
? Advantageous package
