Housekeeping Office Coordinator

Job summary
Coordinate the work assignments for housekeeping staffMaintain Lost and Found recordsMonitor computer system
Job seniority: entry level
Responsibilities
• Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately.• Responsible for the day to day office operations for the housekeeping department.• Open and close Housekeeping Department daily.• Maintain Lost and Found records.• Dispatch all calls to appropriate discipline.• Communicate effectively with all departments, including engineering.• Update Synergy request.• Respond to all phone calls/ requests from guests and other departments.• Monitor computer system.• Maintain clear and efficient communication with the Front Desk.• Maintain cleanliness and organization in department.• Walk the floors and inspect guest rooms.
Requirements
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.• Requires good communication skills, both verbal and written.• Must possess basic computational ability.• Must possess computer skills.• Preferred bilingual speaker in Spanish.• Ability to work a flexible schedule to include weekends, holidays, and PM schedule.
Key Skills Needed
• Good communication skills (verbal and written)• Basic computational ability• Computer skills• Bilingual speaker in Spanish (preferred)