We are desiring to recruit a proactive Hotel Front Desk Agent to join our growing team at Hyatt House Scottsdale in Scottsdale, AZ.
Growing your career as a Full Time Hotel Front Desk Agent is an exceptional opportunity to develop fundamental skills.
If you are strong in teamwork, critical thinking and have the right work ethic for the job, then apply for the position of Hotel Front Desk Agent at Hyatt House Scottsdale today!
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Responsibilities:Work with the housekeeping staff to ensure rooms are ready for new guestsTake incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requestsHandle customer complaints as necessaryGive every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbersBookkeeping: keep accurate records of all hotel guest account informationQualifications:Excellent time management skills, organizational skills, customer service skills, and interpersonal skillsComfortable taking telephone calls and mitigating stressful situationsHas previous experience or working knowledge of Microsoft Office and reservation management systemsHigh school graduate, GED recipient, or equivalent1+ year of hotel industry experience or related job preferredAbout Company:Located in charming Old Town Scottsdale, Hyatt House is your ideal weekend getaway or extended-stay hotel where business travelers and family can have a fun vacation and stay productive. Along with our complimentary breakfast, take advantage of our heated pool and hot tub for relaxation. You can even stick to your workout routine in our 24-hour View email address on jobs.wizehire.com fitness center. Socialize with family and friends in the courtyard equipped with a grilling area and outdoor seating. Experience some outdoor adventures hiking the trails of Camelback or for premier shopping at Fashion Square Mall.
Benefits of working as a Hotel Front Desk Agent in Scottsdale, AZ:
? Excellent benefits
? Continuous Learning Opportunities
? Leading Industry Pay
